French lessons

Taking lessons is a commitment.
In order to keep regularity in the learning process, lessons have an expiration date.
For example, if you have a subscription of 4 lessons/month, you must complete your 4 lessons within 30 days of the invoice date. After 30 days these lessons will be lost.
The same applies to lesson packs, you must complete your lessons within 150 days of the invoice date.

However, some exceptions may apply in cases of illness or force majeure. For further information, please consult our General Terms and Conditions.

Yes, you can send me an e-mail up to 12 hours before the start of the lesson.
If you have a class at 5pm and you send me an e-mail at 2pm, it will be too late and the lesson cannot be rescheduled or refunded.

However, some exceptions may apply in cases of illness or force majeure. For further information, please consult our General Terms and Conditions.

You don’t always have to do the same number of lessons per week.
You can do between 0 and 4 lessons maximum per week.

For example, you have a subsciption of 4 lessons/month, if you’re taking a week’s vacation one month (and you don’t want to take French lessons), over 4 weeks you can do it this way:
1st week : 1 lesson
2nd week : 2 lessons
3rd week : 0 lesson
4th week : 1 lesson

To recap, you just need to respect the lessons expiry date, not exceed 4 lessons per week and you must notify me 12 hours before a lesson if you need to reschedule.

Yes, you can switch from a subscription to a lesson pack and vice versa.
Just let me know by e-mail so that we can discuss it together.

You may cancel your order within 14 days of placing it, unless a first lesson has already been given within these 14 days.
After that, all lessons, subscriptions or packs are non-refundable.